Our Process

Our Process

 Our simple process ensures that when your drains or water supply pipe fail you have expert on hand to assist.


Catalyst Claims will instruct a local certified contractor to resolve your problem quickly, they will survey and report on any damage found.



Once the report has been received we will validate the claim in line with the policy wording and approve a repair scope for the works.



Once approved our qualified contractors will contact you to arrange for repairs to proceed at your convenience.



Upon completion we will confirm that you are satisfied with the works and then an invoice will be sent direct to your insurance company for payment.


 Catalyst Claims will keep you informed with the progress of your claim at every stage.